Custom Cushion Designs breached contract
11 months ago I placed order for 2 custom leather pieces of furniture (bed and sectional). Never received either and Custom Cushion Designs located at 1628 E Washington, Phoenix AZ refuses to refund my $1400 deposit.
The bed is partially done but no work has been done on it in the last 5 months. Sectional never started. The owner, David McCarroll has judgments against him for 40 years. I am Sr Citizen and can not afford to lose this kind of money.
I have tried to work with this company but they never keep their promises of delivery. Last time he promised it I called him 3-4 times that day to find out the delivery time. No answer so I left messages marked "Urgent" and my phone number but no returned calls.
During this whole process I called him weekly to get updates but always got his answering machine and he never returned my calls. I had to drive to his shop to find out what was happening. He always blamed that is was not done on his employees. They would not show up, etc.
I went to his shop after that last delivery came and went with a friend and we had a tape recorder. We recorded him saying that he never returns calls. Also says his employees are always going back to Mexico since the SB1070 went into effect. Even said he did not know if they were illegals. Any employer MUST verify citizenship before hiring anyone.
He has had several other leather furniture businesss under similar names which he lost.
I would suggest that anyone who reads this to not do business with this man and his company.
More Review Details
- Product or service
- Custom Leather Bed And Sectional
- Review category
- Furniture and Decor
You May Also Like
- "First, let me start off by adding that we owned a leather couch for almost 8 years prior to this new purchase. We decided to upgrade to a recliner sectional..."
- "Let me start by saying that I really like Modloft design and price points. I was very excited to order and receive the product, however as the previous customer stated,..."
- "We ordered a bedroom set priced at over $1000 and made the required monthly payments per our contract. A final payment was made and we were told by the manager..."
- "We are the homeowners of the DR Horton house that was built in 2007. Over the past year, we have been overwhelmed with the amount of dust particles inside..."
- "Ava's flowers is a fraud! I paid $120 for a gourmet basket. I was horrified when my friend sent me a picture of what she received! I was so embarrassed...."
- "I made a reservation through a trust account, securing a room for approximately 14 days. I left after 3 days with a headache and upset stomach, possibly caused by a..."
- "Your store in NJ did honor the $ 300.00 gift card which was given to me from Chicago store for purchasing the $ 6000 worth of furniture last year and..."
- "I first spoke with chat agent Peter. He gave me the part numbers of the LED headlights that supposedly fit my Subaru. I made the purchase and three..."
- "PHILIP MENICI CRIMINAL ENTERPRISE BEWARE DIGREGORIO & MENICI is business registered with the Office of the City Clerk of Boston. The file number is 14001751. The address is 152 Salem Street..."